elementvapestores respects the privacy of visitors and customers. This Privacy Policy explains the types of information we may receive through our website, how that information may be used, and the choices that may be available to individuals under applicable privacy laws.
Information We May Collect
Depending on how you use our website, information may include:
- Name
- Email address
- Telephone number
- Billing and shipping information
- Order information
- Customer service communications
- Information submitted through website forms
- Technical information associated with website visits
- Device and browser information
- IP address
- Cookie and similar technology information
Payment information may be handled through the payment methods and service providers used to complete a transaction. elementvapestores does not need to receive or retain more payment information than is necessary for the relevant transaction and related business operations.
How Information Is Used
Information may be used to:
- Process and fulfill orders
- Communicate with customers
- Respond to questions and service requests
- Provide shipping and delivery information
- Process returns and refunds
- Maintain website functionality
- Protect the website and transactions
- Identify and address potential security or fraudulent activity
- Maintain business records
- Meet applicable legal or regulatory requirements
We do not use customer information for purposes unrelated to our business activities unless permitted or required by applicable law.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, understand website usage, maintain sessions, and improve the customer experience.
Depending on the technologies in use, certain information may also be processed by service providers that support website operation, analytics, payment processing, security, or other necessary functions.
Information Sharing
elementvapestores may share information with service providers when reasonably necessary to operate the website and fulfill customer requests.
Examples may include providers involved in:
- Payment processing
- Website hosting
- Order fulfillment
- Shipping
- Customer communications
- Website security
- Technical services
We do not sell personal information simply because a customer places an order with us.
Information may also be disclosed when required to comply with applicable law, legal process, or a valid governmental request.
Data Security
We take reasonable measures intended to protect information handled through our website and business operations.
No internet transmission or electronic storage system can be guaranteed to be completely secure. For that reason, customers should also take reasonable precautions when submitting information online.
Data Retention
We retain information for as long as reasonably necessary for the purposes for which it was collected, including order administration, customer service, accounting, recordkeeping, security, and legal obligations.
The appropriate retention period may vary depending on the type of information and the reason it is maintained.
GDPR Rights
Where the General Data Protection Regulation (GDPR) applies, individuals may have rights concerning their personal information, subject to applicable conditions and legal exceptions.
These may include rights to:
- Access personal information
- Request correction of inaccurate information
- Request deletion in certain circumstances
- Request restriction of processing
- Object to certain processing
- Request data portability where applicable
- Withdraw consent where processing is based on consent
Requests can be directed to:
California Privacy Rights
Where applicable, California residents may have rights under the California Consumer Privacy Act (CCPA) and related California privacy laws.
Depending on the circumstances, these rights may include the ability to request information about personal data collected, request correction or deletion, and exercise other rights provided by applicable California law.
A privacy request can be submitted by contacting:
elementvapestores
Email: info@elementvapestores.com
Phone: +1 631-484-5763
We may need to verify a request before providing information or making a change, as permitted by applicable law.
Changes to This Policy
We may update this Privacy Policy when our website, business practices, or legal requirements change.
The updated version will be posted on this page with a revised Last Updated date.
Contact
Privacy-related questions may be sent to:
elementvapestores
4 Orange Court
Mount Sinai, NY 11766
United States
Email: info@elementvapestores.com